Hello,

I created new seller account on UK Ltd detail in Amazon.co.uk marketplace but next day I received email from Amazon US marketplace that

"Hello, Your Amazon.com seller account has been deactivated, and your listings have been removed. Ship any open orders to avoid further impact on your account. After 90 days of receiving this notification, you may request a fund disbursement by contacting .We will conduct a separate investigation to evaluate your account, and if we find that you have engaged in deceptive, fraudulent, or illegal activity, abused our system, or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all of the funds in your account.

Why is this happening?

We were unable to verify information related to your seller account or did not receive any new information regarding your listings or selling history.

Then I provided utility bill and company documents and they rejected and sent email to me

"Hello,

We received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store.

Why is this happening?

Your Amazon seller account has been deactivated in accordance with section 3 of Amazon Business Solutions Agreement.

We may not respond to further emails about this issue.

Amazon.com

I'm much worried, I don't know what's I need to do now what's thing Amazon asked to me My utility bill and Company documents are authentic and same to same information whose I put on Amazon during creation. I request you to please guide me what can I do?

@Seller_iTgjdgiRqiPsn@Seller_DNQGSsdC7DccM@Seller_TSXM2A5nxWSuH@Seller_XUNeUuvrQDpgP

Is it possible to remove seller feedback longer than 90 days ago?

The feedback was about the item instead of seller although was posted on seller feedback.

I received negative seller feedback around 6 months ago. My account was deactivated for part of this time due to needing to verify account so I did not have access to my account.

Amazon or it AI bot all of a sudden picks of some best selling products and issues a restricted products warning! We have 6 ASINs affected saying there is plastic in the products. We are 100% plastic free company and do not sell any products that has plastic in them as its against our own policies. All our products are home compostable and biodegradable on their own.

The products which has been put out on the warning are made from fallen plant leaf! there is no certificaiton for such products, its just common sense that the product is made from raw fallen leaf and nothing else. The EBC content of the listing has all the details on them, we have been telling this to the support both on the call and in writing but its all of no use and same standard emails outcome.

Just to add we also won Amazon small business of year specifically on selling these products, but again the system is so messed up to get something so easy to be resolved. If amazon is taking a note here, below are the affected ASIN

B088X51MPY

B088X4L255

B088X4HYDY

B0C15L1ZCW

B0797KJGF3

B0797GDVDY

Its coming to a point where the work is far more than the business output!