Hi everyone,

I just wondered if anyone on here has a business rate with Royal mail and can give a bit of in sight of what to expect?

I've read that you have to put everything in sacks before taking to the post office, this is putting me off slightly as I don't drive unfortunately. Is there any way you can just drop off parcels has and when you get orders? Rather than in sacks etc

Thanks

Hi, we intend to begin shipping all orders from the UK to the US (Amazon.com customers) using the "Royal Mail International Tracked" service. This service is fully tracked from pick up to delivery. How will Amazon be able to verify the tracking information and will using this service guarantee that our Valid Tracking Rate is above 95%

Royal Mail is not currently an integrated Amazon carrier but integrated Amazon carriers are prohibitively expensive for our customers. (over $20)

TIA

I have had a few occasions in the past (typically 3 or 4 per month) where I have had to cancel a Royal Mail label, that I've generated through Buy Shipping. Usually a week or two later, I get an email from Amazon saying that Royal Mail have approved the refund and 'If you purchased this delivery using a linked carrier account, please work directly with the carrier for the refund'.

Now, I do have a linked Royal Mail account and I get my negotiated rates on Buy Shipping, but I have never seen any 'credits' or 'refunds' on my Royal Mail invoices for the cancelled labels.

I was just wondering if any of you have a linked account and know whether I'm supposed to manually request each refund from Royal Mail in addition to cancelling it on Amazon?

I should have picked up on this before really because I'll no doubt be a few hundred pounds out of pocket if I've not been refunded at all in the 3+ years we've had a Royal Mail account.