Account Deactivated for over a year - Unsure what further information needs supplying
Hi All,
I've tried before with no luck but thought I would try again.
I used to sell on Amazon a few years ago and about 12-18 months ago wanted to begin selling again. When I signed into my account it was deactivated.
I submitted the required information, received a notification saying "Your information is verified – Start selling on Amazon now" so i thought all was good but my account is still deactivated.
I have been looking around trying to find out why it is still deactivated but cannot see any issues. Would someone be able to help with this / maybe an Amazon worker just point me in the right direction of what else is needed to re-activate the account?
Thanks
2 replies
Seller_VUcjClrPIVFRy
When did you submit the required information?
Sakura_Amazon_
Hello @Seller_crCArILmy8aUG,
This is Sakura from Amazon.
I think that the notification that you received means that your account passed the verification process after the registartion, however it might still be deactivated due to other reasons. Did you review Performance Notifications ? You should have received one with the details of the deactivation reason and the next steps that you need to take to reactivate it.
Regards,
Sakura
