Account review and no disbursements since 10/03/2026 (2 months)
We have an account review since 10/03/2026. We uploaded every document that we were requested in the process, however Amazon is still reviewing our account and paused our disbursments since 10/03/2026 (2 months).
The review process is very slow and now we are in the stage to have from the review team about a clarification every week.
We reply on the request and then wait for the review process to complete the review and then another clarification comes after a week and so on.
We are selling on Amazon for the last 15 years and this is the first time that we are facing this
Amazon help support can not help us even though we called many times.
We do not know what we can do other than temporarily close down our stores for the first time since our begining.
Account review and no disbursements since 10/03/2026 (2 months)
We have an account review since 10/03/2026. We uploaded every document that we were requested in the process, however Amazon is still reviewing our account and paused our disbursments since 10/03/2026 (2 months).
The review process is very slow and now we are in the stage to have from the review team about a clarification every week.
We reply on the request and then wait for the review process to complete the review and then another clarification comes after a week and so on.
We are selling on Amazon for the last 15 years and this is the first time that we are facing this
Amazon help support can not help us even though we called many times.
We do not know what we can do other than temporarily close down our stores for the first time since our begining.
1 reply
Emet_Amazon
Hello @Seller_jrZk7YBm01nvx,
Thank you for posting your concerns with your account.
As you've mentioned, this situation has been ongoing for a little over 2 months now, and since then you have not received your disbursements. I understand that these delays are frustrating to deal with, so I want to inquire more on your situation to provide further support.
Since the account is experiencing an account review, can you provide information on what the review was for, or what exactly was requested? If you are able, please post the original notification and any related cases you have where you reached out for support.
These details will provide me with enough information to offer guidance on next steps, if all information has been provided in a case, I might be able to work with the necessary teams to ensure everything is being reviewed and request support on any remaining actions.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
