£30 fee charge
hi
I am new seller on amazon just opened my account 2 weeks ago and as a beginner I was keen to avoid paying money till i learn how to sell so i did my best to set up the account as individual even after few days i phoned the partner support to check on my account to make sure that I don’t have to pay any fees and the woman over the phone made sure to me that my account is individual and today I found out that amazon took £30 off my account and I emailed them they told me your request is declined because I used the services and tools and they don’t answer me anymore I don’t know what to do and how to change my account to not charge me again
Any help please
£30 fee charge
hi
I am new seller on amazon just opened my account 2 weeks ago and as a beginner I was keen to avoid paying money till i learn how to sell so i did my best to set up the account as individual even after few days i phoned the partner support to check on my account to make sure that I don’t have to pay any fees and the woman over the phone made sure to me that my account is individual and today I found out that amazon took £30 off my account and I emailed them they told me your request is declined because I used the services and tools and they don’t answer me anymore I don’t know what to do and how to change my account to not charge me again
Any help please
7 replies
Seller_ZJhFeE3tNKzfh
Any refund is at amazons discretion though for any payments already made.
Seller_ZVAz3d5lZuGid
As above reply, you are getting the account type and the selling plan mixed up. An INDIVIDUAL seller account is ONLY for selling off your own second-hand items, such as books, DVDs, CDs etc. If selling NEW goods you must have a business seller account, and be registered with HMRC.
Once you choose the individual selling PLAN (via the link in above reply) you will pay an extre 90p per sale, not a monthly fee. You can request a refund of the fee, if not used, by opening a case with Seller Support Help.
Seller_ZVAz3d5lZuGid
@Seller_mon9JJlHVrkOg - meant to say in my previous reply, that as soon as you click on the orange 'Sign Up' button they automatically put you on the professional selling plan, which is £30 (you need to read the small print under the button !). - a lot of new sellers do not realise.
