Price Discount issues
I have tried setting up a promotion for my 2 products. I added both items and added a 10% discount so that it shows a strikethrough price on my page but it will only accept one of my products. There is a warning on the other item saying The ASIN is not eligible for Price Discounts due to being in a restricted category or otherwise considered not safe to promote.
Both items are very similar and listed in the same category. Are there other restrictions on products, like the length of time you've been selling them or amount of feedback?
6 replies
Sarah_Amzn
Hello @Seller_Cb5yPlfFmHCxa,
I'm Sarah with Amazon and I'm happy to assist you.
Sharing with you the help page which contains valuable guidance and information about the price discounts eligibility criteria: Price discounts
Eligible products:
The following criteria apply at all times:
- Products must have at least a 3-star rating
- Products must be in new condition
- Discount must meet the following:
-At least 5% off the 30-day lowest price bought by customers
-At least 5% off the current price
-At least 5% off the reference price for products with a validated reference price. Products without a validated reference price will not display a strike-through price or savings to customers
- Adult products, restricted products or otherwise offensive products are not allowed
- A validated reference price, in order to show a savings comparison. For more information, go to Amazon policy on reference prices
Kind regards,
Sarah.
