Amazon Resale listing is winning the Buy Box
Hi All,
On one of our listing has lost the Buy box and Amazon resale listing is winning the buy box.
Please can anyone suggest, what is the best way to move forward here? It is really urgent
2 replies
Seller_z3XfkorVSmnEY
And you're surprised that Amazon gave themselves the buy box? One reason why we don't compete. How many units do they have? Do you have a good relationship to the brand/manufacturer? Have they started selling to Amazon? Is Amazon getting inventory from somewhere else? Are these "used" units that they've taken possession of at an FC and are now selling off?
Manny_Amazon
Hi @Seller_ubLswPM9ZNNzC,
To give customers the best possible shopping experience, sellers must meet performance-based requirements to be eligible to compete for Featured Offer placement. This means that not all sellers may be eligible for the Featured Offer.
If you can provide your case ID related to requesting to become Featured Offer, I'll review the details and see if there's anything that can be done to be eligible for the Featured Offer.
Please note that Amazon does not guarantee Featured Offer selection for any seller and I won't be able to provide any details on how this selection is determined beyond the information provided in the Become the Featured Offer help page.
Regards,
- Manny
