Account closed due to not making a sale for 90 days
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Seller_KRhLKZwFPK4Vr

Account closed due to not making a sale for 90 days

I have received this message from amazon and I don’t know what to do.

My order will be arriving from the seller in 2 months. Is there a customer service number where I could call in the UK? I need advise on how to reactivate my account. Any help is highly appreciated!!

" We noticed that you have not made a sale in the last 90 days, and have temporarily placed your selling account in an inactive status.

You can reactivate your account in Seller Central by verifying your account information and updating your charge method. On the Account info page, select ‘Charge Method’ in the Payment information section to update your credit card information.

For more information, visit the Seller Credit Card FAQs help page: https://sellercentral.amazon.com/gp/help/GUQLF3C3HXXXERLC

The Amazon Services team

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91 replies
Account Setup
Tags:Credit card, Payments, Seller Central, Verification
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91 replies
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Seller_BS5lg2keRs2QO
In reply to: Seller_KRhLKZwFPK4Vr’s post

At the risk of being rude have you tried updating / re-verifying your charge method?

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Seller_BS5lg2keRs2QO
In reply to: Seller_KRhLKZwFPK4Vr’s post

An inactive account is different from having an account suspended / deactivated. It’s just a security measure - once you verify you are still wanting the account it will be made active again.

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Seller_wF4eeUMzknFNM
In reply to: Seller_KRhLKZwFPK4Vr’s post

We had the same email however it was for our .com account which has been in holiday mode since the start of the pandemic

Gavin
CB

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Seller_f5cnodyVjLD4S
In reply to: Seller_KRhLKZwFPK4Vr’s post

Hi
This comes from Amazon.com where one of the US sellers received this message on their global selling account for the (Au) Australia marketplace. I’d check all yours.

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Seller_7VbclcPFFRTnc
In reply to: Seller_KRhLKZwFPK4Vr’s post

That’s why you need to contact amazon to reopen legal entity section

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Seller_7VbclcPFFRTnc
In reply to: Seller_KRhLKZwFPK4Vr’s post

Whilst here, are you getting your stock shipped to you or amazon directly ?

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Seller_A4clBfzN2yKfJ
In reply to: Seller_KRhLKZwFPK4Vr’s post

I’ve had this email twice today and no idea why! I checked my payment info and everything was still showing as being verified and everything else looks fine. I’m hoping it’s just a mistake.

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Seller_sthJxunwQV5Pm
In reply to: Seller_KRhLKZwFPK4Vr’s post

I had this too… a couple of emails actually, i checked and everything was fine

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