Amazon hanging up
Hello,
It’s not the first time when I call Amazon they hang up while they are checking something.
Is this supposed to be normal // usual, anyone else had the same?
Thank you
6 replies
Seller_7VbclcPFFRTnc
We’ve had this more than once recently
Seller_DROodOAYHftnc
Not personally, but there have been several sellers on here have reported the same thing happening.
Seller_x1xMSBwZsJrTE
I’ve had it happen frequently, usually when it’s something they can’t answer easily.
I think Peter’s probably right. I guess they have to ‘answer’ a certain number of calls per hour and if it looks like you’re going to be tying them up they just bail on the call.
Personally I think it’s extremely rude. Imagine if we did that to a customer who phoned us.
Amazon shouldn’t be setting quotas. If calls are taking longer than necessary then Amazon need to improve their staff training, their policies, or both.
