Countries
Read onlyHello! Our notebooks are placed automatically into the Books category, and I'm not able to change it. I've also chatted with support, and talked on the phone, and it seems they are not understanding the issue. The breadcrumbs category is correct (office products), but they are still listed as books. Books are charged the variable listing fee, and notebooks are not. My listings are also marked as [saddle_stitch] although I've repeatedly marked them as staple-bound - I don't know where this saddle_stitch is coming from. Can someone jump in to assist? The case ticket is 17416533041.
Does the notebook have an ISBN or UPC?
Hi @Seller_3TXxwWCPeEW7k,
I have reviewed the case and confirmed that they were able to fix this for you in the case and they are now under the correct category. Please let me know if you have any other issues with these items.
Wishing you the best!
Michelle