Hello Everyone,

we are facing the issue of identity verification since august, even after providing all the requested documents the account has put on hold and the investigation is in process for this season time i am very much concern that how to get this thing complete fast and regain the active status.

does anyone has any idea?

Hi,

I contacted with support team they said we don't guid you about legal entity selection

Country of residence: Latvia

Business registration country: Latvia

Amazon Market: Germany

I think I messed up with the Identity information.

I am Sole Proprietor registered in Latvia, i also have opted for Union-OSS for European market.

When on Amazon I had to choose the business type in Business and Contact Information section, there was only following choice available for Latvia:

1. State-owned business

2. Publicly-listed

3. Privately-owned business

4. Charity

5. Individual

I chooses "Individual" and received an answer from Amazon that i' m incorrectly selected the individual legal entity and have to choose from the following:

-- International Sole Proprietor: This legal entity is applicable for any commercial individuals who sell for profit. A sole proprietorship is usually registered with local authorities. There is no legal distinction between the owner and the business.

-- UK Sole Proprietor: This legal entity applies exclusively to UK sellers and is for any commercial individual who sells for profit. A UK sole proprietorship is registered with the HM Revenue and Customs (HMRC). There is no legal distinction between the owner and the business.

-- State-owned business: This is a business that is either wholly or partially owned and operated by a government.

-- Publicly-listed business: This is a business with shares listed on a stock exchange for public trading.

-- Privately-owned business: These entities, such as limited companies or partnerships, are businesses controlled and operated by private individuals.

-- Charity: This is an incorporated or non-incorporated tax-exempt body.

But i don' t have Sole Proprietor option listed in the list provided by Amazon.

So i had to choose Privately-Owned business.

And I think this is wrong choice.

Now Amazon asks me to provide Legal Representative and Business registration document. When you are Sole proprietor you don't have these documents.

I am not able to go backward and change business type.

Would you be so kind to help me sort this issue.

Greetings!

After setting up the seller central, I went on Vacations and in the meantime, I get an email to upload the required document for the identity verification within 10 days and I didn't checked that email from Amazon.

Now, I'm facing an issue as I only had 10 days to upload the documents which has been passed and the submission button is disabled for me.

What is the solution here to complete my identity verification and active my account?

Any help will be appreciated.

Thanks!