Not Authorized - This email address isn't associated with any accounts.

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_irVdPUO4PaMFo

Not Authorized - This email address isn't associated with any accounts.

I’m unable to log into my seller account, it keeps giving me this error:

"Not Authorized - This email address isn't associated with any accounts."

I can’t contact amazon or open a case. Any ideas to resolve this issue?

376 views
8 replies
Tags:Seller Central
60
Reply
8 replies
user profile
Seller_JZjfL6ElsRnaS

I am having the same issue. Kind of sucks that we can't contact Amazon support without being signed it.

40
user profile
Seller_nbC3cdk09JkCk

I too am experiencing this issue. Is there any ETA on resolution?

40
user profile
Seller_3aZ7QetlQokDM

I'm also having the same issue.

img
20
user profile
Michelle_Amazon

Hi @Seller_irVdPUO4PaMFo, @Seller_JZjfL6ElsRnaS, @Seller_nbC3cdk09JkCk, and @Seller_3aZ7QetlQokDM,

I think this is related to a technical issue that many sellers are facing, as I am not seeing any issues with your account. We are currently reaching out to internal teams to work on this issue, and will update this post once we have more information. In the meantime, feel free to try login again, and update this post if you are successful.

Thank you for your patience.

Regards,

Michelle

11
user profile
Seller_ClVGDI7Q4RoVO

I am having the same issue.It was over 24 hrs. What can we do now?

10
user profile
Seller_KuEp7QF2Q0lsa

Same problem. Not sure how to fulfill orders if I can't login.

00
Follow this discussion to be notified of new activity