Collect+ Delivered by Yodel
Just used Collect+ today for the first time as a test.
In the Amazon “Confirm Shipment” section, when selecting Yodel (no Collect+ option) does anyone else us ethis system and know which Yodel service to use for booking out and which tracking number?
There’s a 7 digit alphanumeric “tracking number” and a 16 digit “parcel number”.
I’ve had a few goes, but nothing worked so thought I’d ask on here.
7 replies
Seller_DROodOAYHftnc
Yes, I too use Collect+ as the price is a no brainer for items needing cover for more than £50 as included in the £2.79 for under 1kg - far cheaper than RM ! (and my nearest Hermes drop-off is 16 miles away !)
I have asked on here, and really not had much help as don’t think many use it, but I have tried various combinations over the weeks of filling in the boxes.
What does NOT work is using the CollectPlus tracking number, the 7 digit number, and using 'courier’in the second box
What does seem to work for VTR is Yodel from the first drop down, and then need to choose ‘Other’, then CollectPlus in the box. (I have tried ‘3-5 day’, but not actually sure yet if that works) - and the long bar code number, as that is the number that is scanned.
Seller_DROodOAYHftnc
Just as an update - I can now confirm that selecting Yodel from first dropdown, then ‘other’ and typing in either ‘CollectPlus’ or ‘3-5 day’ (both working correctly for VTR), and then then the long number number under the barcode are valid.
I now have 5 shipments that are valid for VTR by doing this.
I just now need Amazon to get themselves sorted out so I can start using ‘Buy Shipping’ again for my LL size orders - cannot believe that it is taking them so long. My open case with them just keeps getting a
Thank you for your continued patience.
At the moment, I am working with our internal team to reach a resolution on your case.
Seller_bIVNWAWuPbk3l
Yes Yodel, other “Collect Plus” and the long number is working for me.
The only glitch I get is that I copy and paste in the long number and every time at the first attempt I get “please enter a valid tracking number” and paste a 2nd time over the top and Amazon accepts.
Strange, but it is working.
