Help, Policy Warning remove product detail page
I received Amazon Notice: Policy Warning, and remove product detail page.
I modified the title, the picture, and the description, but it didn’t work.
email content:
Hello,
We are contacting you because you have added inaccurate information to product detail pages.
Why did this happen?
Sellers on Amazon.co.uk are not allowed to add inaccurate information to product detail pages.
We’re here to help.
To learn more about this policy, search for “Condition Guidelines,” “Prohibited Seller Activities and Actions,” and “Product detail page rules” in Seller Central Help.
Here are examples of your listings that do not follow this policy:
Detail Pages Needing Correction
ASIN: B075ZND68K
Attribute Needing Correction: Item_name
We have canceled the listings mentioned above.
How do I reactivate my listings?
Please modify your product and product detail page to ensure they do not violate Amazon listing policies.
To edit your ASINs:
- In the Inventory section of Seller Central, select Manage Inventory.
- Search for the ASIN you would like to edit and click Fix Stranded Inventory.
- Edit the inactive ASIN by updating the current page.
- Save, then email listings-evaluation@amazon.co.uk with a description of what you have fixed on the product detail page.
Once we review the product detail page and determine the policy issue has been addressed, we will reinstate the ASIN.
Have your listings been removed in error?
If you believe there has been an error, please tell us why. Your explanation should include the following information:
– The reason the listing does not violate our Product Detail Page policies.
What happens if I do not provide the requested information?
If we do not receive the requested information, your listings will remain inactive.
Please review your other listings in the Inventory section of Seller Central to make sure that they follow our policies (https://sellercentral-europe.amazon.com/gp/help/201186860).
You can view your account performance (https://sellercentral-europe.amazon.com/performance/dashboard?reftag=email_warn) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
– iOS: https://itunes.apple.com/us/app/amazon-Seller/id794141485
– Android: https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl…
Sincerely,
Seller Performance Team
1 reply
Seller_EJIX7rqDNQJi2
In case that you don’t have the listing control, the only way how to make Amazon accept your changes and reflect them on their site is to open a case with the Seller Support under “Products and Inventory” - “Product page issue” and “Fix a product page”.
You will be asked to provide some proof supporting your desired updates, such as a link to the manufacturer’s website.
Unless all the data gets updated internally, you will be unable to have the listing reactivated.