Refunds - Why are they being Automatically given?
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Seller_KzKHCkReJOW2w

Refunds - Why are they being Automatically given?

Since when has Amazon been given refunds automatically? I have always authorized a refund, once received the item then issued a refund, i am discovering Amazon are already issuing them before i have received the goods back?

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Seller_ftMMn0UeA4IQP
In reply to: Seller_KzKHCkReJOW2w’s post

Did you see the refund on first scan announcement?

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Seller_DROodOAYHftnc
In reply to: Seller_KzKHCkReJOW2w’s post

You have obviously missed the email / new procedure where items are refunded on first scan.

“Refund at first scan for seller-fulfilled returns” (https://sellercentral.amazon.co.uk/gp/headlines.html?id=GHS9JDY5LXQP95VX&ref=nslp_at_17_GHS9JDY5LXQP95VX_en-GB_ttl_rf_recent_news_18), including our “Reimbursement policy (SAFE-T claim) for seller-fulfilled orders with prepaid return labels” (https://sellercentral-europe.amazon.com/help/hub/reference/G202175000).

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