Can't add new Ship From Address
I’m trying to replenish my inventory of my product in Amazon UK (FBA). Previously, it was shipped from a 3PL company in UK, however my supplier in China has stated they can ship direct. I’ve gone to create a new shipping plan and enter a new ‘ship from address’, however the button to confirm it stays greyed out. Even if I change it to a UK address, it looks like I can’t add in another. Any help would be much appreciated. Cheers.
2 replies
Seller_pM2FJOTpBStU2
Uff, I thought the problem was only with me. I have just logged a ticket for it so I need to wait for the answer. In case you got your issue sorted out first, could you please share with me what was the trick?
Thank you and good luck!
Seller_vMO6E1yTtLN6A
Hey - yeah so it ended up being to do with the way that Chinese Addresses are set out. I think on the form there should be three boxes next to each other on the same row. I didn’t have box 2 and 3 populated, as I was reading the address wrong. It didn’t flag up that that was the issue however when I figured it myself and populated all boxes it worked.