Hey there!

I have a German Company GmbH and we are currently selling on Amazon. We manufacture the goods in Germany and want to expand our business to the U.S. via FBA.

What are some aspects we need to consider when it comes to importing the products besides custom?

How do we pay sales tax when we are not obligated to open an American LLC or business Nexus below 100k in revenue or 500 units sold?

Are there some other tricky obligation we should watch out for?

Our accountant couldnt held since the don´t know the specifics of the U.S. Market. Do any of you have experience with that problem or maybe an idea who could help=

Kind regards Raphael

Regarding the A-Z claim for order number 406-1824531-2679514

This is ridiculous! Such an obvious fraud, can Amazon really not see it! ! ! !

The cause of the incident was that the delivery time on Christmas was 2 days slower than estimated, so we refunded the customer 25% as compensation,

But the customer said that they wanted a 100% refund, so we asked them to return the goods to China, and we refunded all their parcel postage after receiving the goods.

Then the customer disappeared for 7 days without replying to us.

Yesterday, they suddenly replied to us saying that they needed more compensation, but they didn’t want to return or exchange the goods, but we refused. Because our authority is only to refund 25%

So the customer was angry and said that he did not receive the goods and the quantity of the goods received was wrong, and made an A-Z claim,

Then Amazon actually agreed, and deducting money was fine, but the outrageous thing is! ! ! ! It was also included in our order defect rate, which is obviously a fraud, and we are really disappointed that Amazon agreed!

We asked for reiteration! ! ! ! !

All the evidence is in the communication records between us and the customer!

If the goods were not received or the quantity of the goods received was incorrect, why would the customer tell us what was in the communication records? Just think about it and you will understand! The customer just wants to defraud!

Hello, We have been facing featured offer issue from past 1 month on freshly made listings. We have 8 SKUs in our account and our market place is Germany, I have opened multiple cases with amazon, tired alot of ways but nothing is working. Amazon is giving us automated respons.

We are the only seller on our listings and all listings are newly made means not sales history. We are selling FBA.

We have stock live on amazon. Amazon is not providing us the solution of it. With no featured offer, we are not able to get sales even on advertisment that we are running is not getting Impressions.

In this situation without any proper response from amazon, what we can do? Amazon is still charging us storage fee of 500euros.

All in all, amazon is not caring about the seller issues. I'm really disappointed.

can someone please help me? how i can take care of this issue?