CASE No. 17735752331 Feature Offer Needs Reviewed
Good evening. @KJ_Amazon @Jameson_Amazon @Manny_Amazon @Joey_Amazon @Cooper_Amazon @Glenn_Amazon
@Jim_Amazon @Josh_Amazon @Nano_Amazon@Dougal_Amazon
@Quincy_Amazon
@Steve_Amazon
@Rose_Amazon
@Danny_Amazon
I have a problem on feature buy box and really need a manual review. 30 days ago, I had at least 6% and it was climbing. At one point, I had a buyer who kept a book for 22 days and then returned it. It caused a negative on the account which resulted in a negative balance. That amount has been partially credited back on a Safe-T request. I also fixed the balance after going to my bank several times.
The reference numbers are 17716547871 and 17735752331.
Include any relevant reference numbers (Optional)
ASIN: B07WJ6B4GS, B01K16HVXG, B00FQ2ACNC, 0997819510
SKU: ZF-PZ8N-OCT1
I will be grateful for any help you can give us.
Judy Madden aka crazyokies
2 replies
Michelle_Amazon
Hi @Seller_G0mUArGK9ZqaS,
Thanks for reaching out and providing the case ID's. I am looking into this for you and will follow up with you as soon as I have more information.
Regards,
Michelle