HELP regarding wise bank submission
Hello,
We received your email.
The Proof of address document you provided as Wise bank statement was not one of the acceptable document types. 3`rd party bank documents are not one of the acceptable document types.Please kindly do not upload this document.Thank you for your cooperation and understanding.
We are contacting you as we need some additional documents to continue with your account verification.
Within 60 days, please upload the required document. Otherwise, we will be unable to prevent the suspension of your Amazon account.
The document must be in one of our supported languages. The supported languages are English, Chinese, Dutch, German, Italian, Spanish, Swedish, French, Turkish, Polish, Portuguese, Arabic, Hindi, Tamil, Vietnamese, Thai, and Japanese. If the original document is not in a supported language, please provide a copy of both the original document and a certified translation.
Please provide a copy of one of the following documents.
For the primary contact person/beneficial owner :
– A copy of a proof of address document showing the individual’s name and residential address. We can accept a council tax bill, if valid for the current year, or any of the documents below, if dated within the last 180 days:
- Utility bill (gas, water, electricity, TV, Internet, mobile phone, or landline)
- Bank statement
- Credit union or building society statement
- Credit card statement or bill
- Mortgage statement
- Rent receipt from a local council
- Benefits agency letter (for example from the Department for Works & Pensions, Job Centre Plus, or Veterans Agency) confirming your rights to benefits.
31 replies
Seller_7VbclcPFFRTnc
As stated, wise is not accepted - they are still on the pending list
You need to submit another form of ID
Seller_NoMNQDGnEW5Bx
But you don’t live in your UK postbox?
Seller_NoMNQDGnEW5Bx
So going back to the original thread
The residential address should be Pakistan
The company address is uk
The id amazon wants is for the main director (who isn’t you) in Pakistan not for the company
And wise is not acceptable whether you/they live in the UK or Pakistan
Seller_A2PqhWx3fUFsa
Basically you cant get your account back I afraid. Reregister a new account, use your actual address.
Seller_FEO0des6cjAyK
your council tax bill or anything official with your name and address on will do, you can log on to any of the services you use and print of a bill or copy and attach it. or open your bank app and download athe last bill.