Why is the title of my products changed?
Why is the title of my products changed?
The problem occurs on the site when it is in Spanish, when changing Website (Country/Region) to English (EN), the titles and description are displayed correctly, and it leaves the English words in English and the Spanish words in Spanish, including the size 30 ml leaves it the same, just change the word "DRAINER" to "Escurridor" in lowercase.
But if I change Website (Country/Region) to Spanish (EN), (most of my clients) change the words from English to Spanish in the title and description, they even change the measurement to ounces.
I do not want to change the title, I do not want to change the description, exactly what I want is to leave it exactly as it was defined when creating the product exactly , not to change words from English to Spanish or Spanish to English.
The same goes for the description
Case ID: 13752793591
1 reply
Blake_Amazon
Hi @Seller_sMc6dQutPHZG4, thank you for providing that case ID. As Seller Support mentioned, this has to do with Amazon's translations.
"Amazon supports multiple languages for customers shopping on Amazon. To help provide a consistent experience for customers in their language of preference, we translate your Store content into the website’s supported languages.
Once your Store text is translated, it will be shown in the language corresponding to the customer’s preferred language setting. To view your Store in the translated language, navigate to your Store and select another language in the Amazon language switcher.
When you submit a new version of your Store for publishing, previous translations will be removed and new ones will be created, repeating the process. While your Store is being translated, we’ll show all customers your Store in the default language, regardless of their language setting."
This help page goes into more detail and also indicates that you should be able to use the Edit Translation feature, depending on the language.
-Blake
