Can anyone help me understand what EU labeling requirements for toys should look like?
Hello,
We have just customized a batch of toys, they have completed CE and CPC certification and have all the qualifications that can be sold globally.
We provided the corresponding real shots, but received a reply from Amazon:
Product Packaging Picture:
– The images provided do not meet the EU labelling guidelines, which state that the label must contain the business name and address of the manufacturer. Please provide product images that meet this requirement.
The strange thing is that the name and address of the manufacturer are clearly printed on our products.
We are now a little confused, do you have similar experiences? Does Europe have special requirements for printing format?
Thank you for your attention and help.
Any suggestions would be highly appreciated.
Cheers,
JC
8 replies
Seller_7VbclcPFFRTnc
Unfortunately there have been many new sellers on here recently with the same message from amazon and due to that, cannot get ungated for selling toys
Can you post a picture of your item with the labels on
Seller_f5cnodyVjLD4S
Hi,
The new Market Surveillance Regulation (EU) 2019/1020, which goes into effect in July 2021 requires that there be an EU-based Responsible Person for all CE-marked products.
Toy Safety Directive Requirements
Manufacturers are responsible for ensuring that toys display the CE-mark, have an EU Declaration of Conformity (DoC) and include instructions, safety language, and warnings in the official language of the Member States the toys are being sold in. Where a warning will determine the decision to purchase the toy (e.g. minimum or maximum age for users), this must be placed on the consumer packaging or otherwise be clearly visible to the consumer before purchase. Manufacturers are also required to maintain a technical file.
The toy must bear a type, batch, serial or model number, or other element allowing its identification. It must also bear the name and an EU address for the manufacturer and importer. An importer is also responsible for checking the toy bears the manufacturer’s details. If it is not possible to have this information on the toy, it can be placed on the packaging or an accompanying document.
Seller_ILTNDCj7DXuua
In addition, from Jan 2022 you’ll need it UKCA marked to sell it in Great Britain as the CE will no longer be recognised
Seller_oavl4D3corf6S
The CE mark that’s currently displayed on the packaging looks like the “China Export” mark rather than the European Conformance CE mark
