Urgent: Sudden Buy Box Loss on UK Bestselling ASINs
Dear @Spencer_Amazon,
We are facing a critical issue on our UK marketplace account — overnight, our Buy Box win rate dropped sharply from 99% to just 30%. This is affecting all our bestselling ASINs while offers with low sales still retain the Buy Box.
Key facts:
No new A-Z claims or negative feedback.
Account health is green with no recent policy warnings.
No recent backend or listing changes.
Buy Box loss started abruptly on August 18, 2025.
Affected ASINs:
B0F4XWRJCM
B0F6D2Q24G
B0DY7XVKHL
B0F3D6RL4P
B0DTB14Z5K
B0CCVPL59L
B0CCVQHR7N
B0DTB26X73
B0BVG6LZ97
B0BVG3R3NQ
B0BMQJD8GJ
B0BMQHTMTL
B0DJP8QQM4
B0CCVQ7G9G
B0CCVP1PW4
B0CKF7WKYW
B0CKDZSGCF
We’ve verified price parity, listing completeness, and compliance with no issues found. This looks like a widespread algorithmic or system change possibly affecting top-selling SKUs in UK.
Our UK business is vital to us, and this Buy Box suppression poses a serious risk. Has anyone else encountered this recently? Any insights or updates from Amazon would be greatly appreciated.
Thank you!
Urgent: Sudden Buy Box Loss on UK Bestselling ASINs
Dear @Spencer_Amazon,
We are facing a critical issue on our UK marketplace account — overnight, our Buy Box win rate dropped sharply from 99% to just 30%. This is affecting all our bestselling ASINs while offers with low sales still retain the Buy Box.
Key facts:
No new A-Z claims or negative feedback.
Account health is green with no recent policy warnings.
No recent backend or listing changes.
Buy Box loss started abruptly on August 18, 2025.
Affected ASINs:
B0F4XWRJCM
B0F6D2Q24G
B0DY7XVKHL
B0F3D6RL4P
B0DTB14Z5K
B0CCVPL59L
B0CCVQHR7N
B0DTB26X73
B0BVG6LZ97
B0BVG3R3NQ
B0BMQJD8GJ
B0BMQHTMTL
B0DJP8QQM4
B0CCVQ7G9G
B0CCVP1PW4
B0CKF7WKYW
B0CKDZSGCF
We’ve verified price parity, listing completeness, and compliance with no issues found. This looks like a widespread algorithmic or system change possibly affecting top-selling SKUs in UK.
Our UK business is vital to us, and this Buy Box suppression poses a serious risk. Has anyone else encountered this recently? Any insights or updates from Amazon would be greatly appreciated.
Thank you!
2 replies
Spencer_Amazon
Hello @Seller_Gq1KnllvoRc2V
Thanks for reaching out with your concerns with your Featured Offer Eligibility. As requested, I have initiated an internal review of your eligibility, but as these investigations are confidential, so I won't be able to provide you with specific information on the results.
Please note I will indicate when the review is complete. Thank you for your understanding.
Regards, Spencer
