Lost Featured Offer B0CVV6S5M2. Please please Help!
B0CVV6S5M2
Hi , I also have lost the featured offer on my listing. We're really not happy as it's really affecting our sales and BSR. I have also always had the featured offer for the entire time I have sold the items. I am the only seller of the items on Amazon- it's my own brand. I have contacted seller support but they just say they cannot discuss why I have lost the buy box.
Our seller central account is in good health, we have good sales and Feedback and have spent a small fortune on ppc so this is rather upsetting.
It may be related to us changing the pricing of our item which was done in error, however we have now set a constant fair price and have enrolled in Amazon automated pricing.
Please can someone help, it would be much appreciated.
case 9748838502
6 replies
Seller_ZVAz3d5lZuGid
There must be at least 20 (minimum !) threads about this issue. Spencer is supposedly looking into it, but just to say that it is not possible to tag Spencer - correct tags will appear highlighted in blue.
Simon_Amazon
Hello @Seller_qAXHOhnSXisEN,
This is Simon from Amazon.
Indeed @Spencer_Amazon is looking into the issue.
We will provide updates as soon as possible.
Best,
Simon
Spencer_Amazon
Hello @all sellers,
We have a Master Thread regarding the Buy Box / Featured Offer situation.
Lost Buy Box (Featured Offer) MEGATHREAD
Please continue posting there, I am closing the other threads in order to keep better track of your submitted ASINs.
Regards, Spencer
