Scam buyer
at my wits end now. Out of options, Amazon zero help.
A buyer keeps purchasing the same product from me, getting it delivered and getting a returnless refund, then purchases the same item again, she's done this 9 times in 3 weeks over and over, 10 times including her purchase today what will undoubtedly be refunded
FBA sellers don't have the option to turn off "returnless refunds"
Amazon "report abuse" keep sending me the same copy and paste "there's no violation"
Amazon seller central keep telling me to go through the "report abuse" as they can't help
Phoned amazon and they said there's definitely an issue and tell me to go through the "report abuse"
I've messaged the buyer asking what the issue is and obviously got ignored
Amazon are literally giving my stuff away to this scammer and there's literally nothing I can do about it.
The buyers address is a locker based in London too, not even her personal address.
This is literally bankrupting me, what do I do? This is a mess and Amazon clearly don't care
2 replies
Angie_Amazon
Hello @Seller_4q3v098L8Fbyy,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
Can you please provide the case IDs in which you provided the information of these orders?
Also, if you can, please attach all affected orders in the same case ID for me to review your case and find a solution.
I'll be waiting for this information.
Regards,
Angie 🥭
Seller_76AUwmqvSyRIM
”FBA sellers don't have the option to turn off "returnless refunds"”
News to me and I’ve been selling FBA for 12 years. Check your settings.
Scam buyer
at my wits end now. Out of options, Amazon zero help.
A buyer keeps purchasing the same product from me, getting it delivered and getting a returnless refund, then purchases the same item again, she's done this 9 times in 3 weeks over and over, 10 times including her purchase today what will undoubtedly be refunded
FBA sellers don't have the option to turn off "returnless refunds"
Amazon "report abuse" keep sending me the same copy and paste "there's no violation"
Amazon seller central keep telling me to go through the "report abuse" as they can't help
Phoned amazon and they said there's definitely an issue and tell me to go through the "report abuse"
I've messaged the buyer asking what the issue is and obviously got ignored
Amazon are literally giving my stuff away to this scammer and there's literally nothing I can do about it.
The buyers address is a locker based in London too, not even her personal address.
This is literally bankrupting me, what do I do? This is a mess and Amazon clearly don't care
Scam buyer
at my wits end now. Out of options, Amazon zero help.
A buyer keeps purchasing the same product from me, getting it delivered and getting a returnless refund, then purchases the same item again, she's done this 9 times in 3 weeks over and over, 10 times including her purchase today what will undoubtedly be refunded
FBA sellers don't have the option to turn off "returnless refunds"
Amazon "report abuse" keep sending me the same copy and paste "there's no violation"
Amazon seller central keep telling me to go through the "report abuse" as they can't help
Phoned amazon and they said there's definitely an issue and tell me to go through the "report abuse"
I've messaged the buyer asking what the issue is and obviously got ignored
Amazon are literally giving my stuff away to this scammer and there's literally nothing I can do about it.
The buyers address is a locker based in London too, not even her personal address.
This is literally bankrupting me, what do I do? This is a mess and Amazon clearly don't care
2 replies
2 replies
Angie_Amazon
Hello @Seller_4q3v098L8Fbyy,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
Can you please provide the case IDs in which you provided the information of these orders?
Also, if you can, please attach all affected orders in the same case ID for me to review your case and find a solution.
I'll be waiting for this information.
Regards,
Angie 🥭
Seller_76AUwmqvSyRIM
”FBA sellers don't have the option to turn off "returnless refunds"”
News to me and I’ve been selling FBA for 12 years. Check your settings.
Angie_Amazon
Hello @Seller_4q3v098L8Fbyy,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
Can you please provide the case IDs in which you provided the information of these orders?
Also, if you can, please attach all affected orders in the same case ID for me to review your case and find a solution.
I'll be waiting for this information.
Regards,
Angie 🥭
Angie_Amazon
Hello @Seller_4q3v098L8Fbyy,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
Can you please provide the case IDs in which you provided the information of these orders?
Also, if you can, please attach all affected orders in the same case ID for me to review your case and find a solution.
I'll be waiting for this information.
Regards,
Angie 🥭
Seller_76AUwmqvSyRIM
”FBA sellers don't have the option to turn off "returnless refunds"”
News to me and I’ve been selling FBA for 12 years. Check your settings.
Seller_76AUwmqvSyRIM
”FBA sellers don't have the option to turn off "returnless refunds"”
News to me and I’ve been selling FBA for 12 years. Check your settings.
