Incorrect LU-BIO-04 Organic Code – FBA Inbound Blocked – Appeal Pending Since 5 August
Hi Amazon Community Managers,
I am asking for help with an incorrect Organic Certificate requirement for ASIN B0BWS9L77Y, which is currently preventing me from sending FBA inventory.
The product is not organic and is not marketed as organic. All organic wording has been removed from the listing and I have checked the title, bullet points, images and backend search terms.
I have now identified that Amazon is still displaying the following under Safety and product resources > Regulatory Information:
“The organic inspection body code number: LU-BIO-04.”
I did not add or authorise this code and cannot remove it through Edit Listing. It appears to be incorrect backend catalogue/regulatory information.
I originally submitted my Product Compliance dispute on 5 August 2026 and it remains under evaluation, well beyond 5 business days.
Product Compliance Case ID: 13140376532
I have now resubmitted the compliance appeal with:
• a signed Non-Organic Product Declaration
• current photographs of the physical packaging
I have also raised a separate catalogue correction request asking for the incorrect LU-BIO-04 value and any associated organic classification to be removed:
Catalogue Case ID: 13179371022
FBA inbound is still actively blocked with the compliance-documentation error in Send to Amazon.
Could @Michelle_Amazon or @Manny_Amazon please help escalate this to the appropriate Product Compliance / Catalogue specialist team so that the incorrect LU-BIO-04 regulatory data and resulting inbound restriction can be removed?
Thank you very much for your help.
Incorrect LU-BIO-04 Organic Code – FBA Inbound Blocked – Appeal Pending Since 5 August
Hi Amazon Community Managers,
I am asking for help with an incorrect Organic Certificate requirement for ASIN B0BWS9L77Y, which is currently preventing me from sending FBA inventory.
The product is not organic and is not marketed as organic. All organic wording has been removed from the listing and I have checked the title, bullet points, images and backend search terms.
I have now identified that Amazon is still displaying the following under Safety and product resources > Regulatory Information:
“The organic inspection body code number: LU-BIO-04.”
I did not add or authorise this code and cannot remove it through Edit Listing. It appears to be incorrect backend catalogue/regulatory information.
I originally submitted my Product Compliance dispute on 5 August 2026 and it remains under evaluation, well beyond 5 business days.
Product Compliance Case ID: 13140376532
I have now resubmitted the compliance appeal with:
• a signed Non-Organic Product Declaration
• current photographs of the physical packaging
I have also raised a separate catalogue correction request asking for the incorrect LU-BIO-04 value and any associated organic classification to be removed:
Catalogue Case ID: 13179371022
FBA inbound is still actively blocked with the compliance-documentation error in Send to Amazon.
Could @Michelle_Amazon or @Manny_Amazon please help escalate this to the appropriate Product Compliance / Catalogue specialist team so that the incorrect LU-BIO-04 regulatory data and resulting inbound restriction can be removed?
Thank you very much for your help.
15 replies
Manny_Amazon
Hi @Seller_LLaLCTCjmA2Ot,
Thanks for letting us know about this. Please appeal this in your "Account Health Dashboard", and allow up to 5 days for this to process. If you have appealed and 5 business days have passed, please share the appeal ID with me here and I will further review to see what options exist for escalation.
Regards,
- Manny
Seller_gE274wHTRe2qz
Hi @Manny_Amazon,
I am experiencing the same issue with ASINs B0F5WZMRL7 and B0DPX1TGF7.
Both products are non-organic and make no organic claims, but LU-BIO-04 is incorrectly assigned to both ASINs, resulting in an organic certification requirement and blocking new FBA inbound shipments.
My case has been open since August. Seller Support confirmed today that LU-BIO-04 is linked to the organic certification requirement and can only be removed by Amazon’s internal team. They have kindly escalated it again, but as my FBA inventory is now running low, I wanted to ask whether you could also help ensure this reaches the appropriate team.
Case ID: 13218657992
Many thanks for your help.
