AMAZON INCORRECT CHARGES
We have an amazon account and we are not selling in amazon germany or other marketplaces such as italy etc. it has been 3 months since we are getting charged by amazon as storage fee however, we have created the removal order several times and each month we have to spend hours explaining to amazon that the removal order was created and they should reimburse us the false charges for storage fee. despite providing them with removal report and inventory ledger reports amazon still agrees that they should not charge us and they do reimburse us but after we have spent atleast 10 hours each month explaining it to them. Can someone suggest how to resolve this issue.
@Sandy_Amazon@Sarah_Amzn@Julia_Amazon@Winston_Amazon@Spencer_Amazon
AMAZON INCORRECT CHARGES
We have an amazon account and we are not selling in amazon germany or other marketplaces such as italy etc. it has been 3 months since we are getting charged by amazon as storage fee however, we have created the removal order several times and each month we have to spend hours explaining to amazon that the removal order was created and they should reimburse us the false charges for storage fee. despite providing them with removal report and inventory ledger reports amazon still agrees that they should not charge us and they do reimburse us but after we have spent atleast 10 hours each month explaining it to them. Can someone suggest how to resolve this issue.
@Sandy_Amazon@Sarah_Amzn@Julia_Amazon@Winston_Amazon@Spencer_Amazon
19 replies
Seller_onQp3z9MnbGnW
We had a similar issue a few years back. We resolved this by refusing petmission to store fba product in the countries you do not want to sell from. This can be done in FBA settings.
If you bo not block Amazon permission to store in those countries, Amazon seem to keep sending abroad even when you have no listings in those countries
NR_Amazon
@Seller_Jw1oVOXG9P6TZ Thank you for posting to the forums! I wanted to check in if you have already reached out to Seller Support to investigate the missing inventory? If so, can you please provide the Case ID?
Thank you!
NR_Amazon
Seller_Jw1oVOXG9P6TZ
please refer to this case id
11743390102
Seller_AVteysPitiEJq
I've just discovered this on my account too - phantom listings where we are being charged LTSF even after I've deleted the listing.
Looks like I have a long battle getting anywhere with this
