UK Marketplace: Multiple previously approved Music ASINs suddenly restricted – “Your account does not qualify” to apply
I’m posting here in the hope that someone from Amazon or other sellers might have experienced something similar.
Over the last 24 hours, 19 ASINs in my account (mostly Vinyl records and a few CDs) suddenly became stranded with the reason “Qualification Required.” The key point is that these ASINs were previously active and sellable in my account. Some of them were even prepared for FBA shipment before this happened.
Now the system shows the message:
“Your account does not qualify.”
However, there is no approval pathway available at all:
No invoice submission option
No explanation of the qualification requirement
After further testing, it appears the issue may be broader than individual ASIN approvals. When I try to relist the affected ASINs, I can see that they are not accepted under any condition. At the same time, I am still able to list many new products successfully, but recently Amazon has started showing the message “We are not currently accepting new listings for this product...” on some products on a much more regular basis. It does not happen on every product, but whereas this almost never happened before, now it seems to appear quite frequently — roughly one out of every 10 to 15 products I try to list. This makes it look like something has changed in the way listing eligibility is being applied, even though these stranded items were previously approved and sellable.
Account Health: 340
Policy violations: none
Selling history: 2+ years
Products sourced from official distributors with invoices
As you can imagine, Seller Support is totally useless.
My Case ID: 12201919992. So far, the responses have only suggested applying for approval, but there is no way to submit an application in the first place, which makes those responses impossible to follow.
Honestly, situations like this make selling on Amazon extremely difficult. When listings that were previously approved suddenly become restricted overnight without any explanation or clear resolution path, it becomes very hard to run a stable business. Amazon constantly encourages sellers to send inventory to FBA and maintain stock, but when listings can suddenly become stranded like this, and when new products increasingly trigger “We are not currently accepting new listings for this product” without a workable review route, it makes selling here unnecessarily exhausting.
I’m hoping someone from Amazon can help investigate whether an incorrect eligibility restriction has been applied to my account or to these ASINs.
Has anyone else in the UK marketplace experienced something similar recently? Any insight would be greatly appreciated.
@Kai_Amazon @Cooper_Amazon @Rachelle_Amazon @Ange_Amazon @Manny_Amazon @Spencer_Amazon @Julia_Amzn @Ezra_Amazon @TaylorR_Amazon @Adam_Amazon_ @Abella_Amazon @Sarah_Amzn @Jameson_Amazon @Glenn_Amazon @Minerva_Amazon @Susie_Amazon
UK Marketplace: Multiple previously approved Music ASINs suddenly restricted – “Your account does not qualify” to apply
I’m posting here in the hope that someone from Amazon or other sellers might have experienced something similar.
Over the last 24 hours, 19 ASINs in my account (mostly Vinyl records and a few CDs) suddenly became stranded with the reason “Qualification Required.” The key point is that these ASINs were previously active and sellable in my account. Some of them were even prepared for FBA shipment before this happened.
Now the system shows the message:
“Your account does not qualify.”
However, there is no approval pathway available at all:
No invoice submission option
No explanation of the qualification requirement
After further testing, it appears the issue may be broader than individual ASIN approvals. When I try to relist the affected ASINs, I can see that they are not accepted under any condition. At the same time, I am still able to list many new products successfully, but recently Amazon has started showing the message “We are not currently accepting new listings for this product...” on some products on a much more regular basis. It does not happen on every product, but whereas this almost never happened before, now it seems to appear quite frequently — roughly one out of every 10 to 15 products I try to list. This makes it look like something has changed in the way listing eligibility is being applied, even though these stranded items were previously approved and sellable.
Account Health: 340
Policy violations: none
Selling history: 2+ years
Products sourced from official distributors with invoices
As you can imagine, Seller Support is totally useless.
My Case ID: 12201919992. So far, the responses have only suggested applying for approval, but there is no way to submit an application in the first place, which makes those responses impossible to follow.
Honestly, situations like this make selling on Amazon extremely difficult. When listings that were previously approved suddenly become restricted overnight without any explanation or clear resolution path, it becomes very hard to run a stable business. Amazon constantly encourages sellers to send inventory to FBA and maintain stock, but when listings can suddenly become stranded like this, and when new products increasingly trigger “We are not currently accepting new listings for this product” without a workable review route, it makes selling here unnecessarily exhausting.
I’m hoping someone from Amazon can help investigate whether an incorrect eligibility restriction has been applied to my account or to these ASINs.
Has anyone else in the UK marketplace experienced something similar recently? Any insight would be greatly appreciated.
@Kai_Amazon @Cooper_Amazon @Rachelle_Amazon @Ange_Amazon @Manny_Amazon @Spencer_Amazon @Julia_Amzn @Ezra_Amazon @TaylorR_Amazon @Adam_Amazon_ @Abella_Amazon @Sarah_Amzn @Jameson_Amazon @Glenn_Amazon @Minerva_Amazon @Susie_Amazon
7 replies
Seller_M0KDZMmrenoyq
Affected ASINs:
B00F3VYJUS
B01CHBHMH8
B0CBQNFQ9L
B0090PX5YE
B0CBKZD14X
B0D9QZRGMM
B0D1RHV6FL
B0F24QQGDS
B0C1NWCY59
B07G1XK9FZ
B0FS7XFG63
B0CPPT9MJ5
B01B4SIGNE
B0DFVN14QM
B00PJDJECI
B00KJMYKPU
B0FS7YS41J
B07X6CGQ3X
B075P1ZNFH
Seller_M0KDZMmrenoyq
If anyone from Amazon can take a look, this appears to be an eligibility issue affecting the Music category rather than individual ASIN approvals.