HELP WITH APPEAL- "Provide the order ID after the issue was resolved"
I am trying to appeal to Amazon to reactivate seller fulfilled orders due to a policy violation.
The appeal seems to be a simple one, not being needed to actually write an appeal, rather just ticking a few boxes, agreeing to review Amazon policies and to agree to take steps to avoid further violiations.
But then they ask to “Provide the order ID after the issue was resolved”
What exactly is it that they want?
1 reply
Seller_u1AdBEcsHujAa
Hello @BSB_Supplies,
I’m Kavi from Amazon, here to assist you.
From your post, we understand that you need help with reactivation of your seller fulfilled offers.
For a more detailed understanding of the issue, we request you to kindly provide us the snapshot/screenshot of latest performance notification received in your Seller Central about the issue in hand, so that we can guide you better.
Please follow the steps below:
Go to your Seller Central Account < Performance < Select Performance Notification
Kindly feel free to post on the same thread for any further assistance.
Regards,
Kavi
