Received a few suspect emails claiming to be from Amazon - advice required
Hey,
We received a couple of emails recently from the following email address: " Fulfilment by Amazon Operations fba-noreply@amazon.lu", basically each of the emails were related to a so-called product safety recall, and effectively asking to withdraw our stock before its disposed of. I’ll put the email text at the bottom of this post.
We’ve had 2 emails recently about a certain ASIN, but then my colleague informed me we got one back in mid jan (which i somehow had missed) with a deadline of early feb to withdraw, and actually that date has passed with no effects I can see. In addition there is absolutely nothing in seller performance, account health, support cases sections of Amazon. So I can only conclude its some sort of scam.
Any advice would be greatly appreciated (I’m pretty sure its just a scam, but would make me feel better having some 2nd opinions). See below for email:
"Dear Seller,
You recently received a notice concerning the removal of your listing(s) for the product(s) below due to a safety recall.
Please create a removal request for the ASIN(s) listed below to have your inventory sent to a location of your choice. If this inventory is not removed within 30 days of this notification (by 19/02/2020), we shall dispose of it in accordance with our FBA policies.
For more information regarding the removal of this product, see the notification e-mail you received from our Seller Performance Team.
Thank you for your prompt attention to this matter.
Yours faithfully,
Fulfilment by Amazon Team
Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
Affected Product(s):
XYZ1234 <— asin goes here
1 reply
Seller_gTtPJ9pIsNlld
I got the same email from the same address, and like you I’ve got nothing in seller performance, account health or support cases. Seems like some sort of scam as well, only I don’t get, whats the benefit of it to the scammer, other than maybe you stopping selling your product, but surely nobody would be that dumb?