Translation:

"I did not receive a video verification notification, neither in the background nor in my email, but Amazon prompted me to stop using the account because the video verification was not completed. After submitting the complaint, I kept replying "We did not obtain enough information to delete the violation."

After reviewing my account suspension, I can confirm that there are no issues with the products I listed or my supplier. All of my products come from verified, legal suppliers that meet Amazon standards. Product quality has always been high and there have been no complaints or returns related to product authenticity or quality. And we have been in a situation where the uploaded products have not yet started selling.

Specifically, I did not receive any email notification or invitation to complete the video verification before my account was deactivated. I checked my Amazon Seller Central dashboard and my email inbox but there is no communication regarding the video verification requirement.

Supporting Documentation To prove the authenticity of my account information:

I also attach the following documents to support my appeal:

1. Scanned copy of business license

2. Legal person ID photo - front

3. Photo of legal person’s ID card - reverse side

4. Business credit card statements issued within the past 90 days

5. Electricity bills issued within the past 90 days

6. Real estate certificate (1)

7. Real estate certificate (2)

8. Real estate certificate (3)

However, we were not given enough information to remove the violation.

What should I do?"

This is the UK forum so please post in English

However, you have already posted this twice - you only need to post it once, otherwise you are just spamming