Is This a Scam Message? (Amazon customer Verification Serv ice)
I just received this message from our 'Buyer Messages' section.
I can't work out if it's a scam or not, it says 'From Amazon customer Verification Service'. So it's almost like a customer / scammer has set up an account called 'Verification Service'?
When we put in the link on our address bar it just takes us to some login to amazon seller but through a different link.
See message below we received:
"04-Sep-2023 11:27
Hello Packaging Station,
We believe that an unauthorized party may have accessed your account.
For your safety, we have provided a secure way with which you will re-open your account.
Please open this secured-link in your navigator:
{Moderator Edit (Maja) link removed}
After you complete the account recovery, we will review and respond within 24 hours.
If you don’t complete the account recovery within 48 hours, we will lock your amazon account.
We apologize for any inconvenience this may have caused but all measures are taken to protect customers.
Sincerely,
Amazon.co.uk"
6 replies
Seller_ZVAz3d5lZuGid
Someone else has also reported the same - a couple of threads down. DO NOT click on the link.
https://sellercentral-europe.amazon.com/seller-forums/discussions/t/d63b1fb8-72ed-4ac0-a820-b052dbd67383
Seller_19xPhE8YgkmxW
Hi Packaging Station
SPAM
See Forum Thread - Had this message this morning. I think its spam. Anyone else had this? Thanks
All Best
Brian
Maja_Amazon
Hello @Seller_snQBsh1dFNinR!
Thanks for your post!
I confirm that it is not a genuine message from Amazon to verify your account. Amazon will not send you messages regarding your account via the buyer - seller messaging system.
If you would like to report this message, please follow the instruction at the bottom of: Identifying false (spoofed) emails.
Thank you for highlighting this and alerting others.
Maja