fba discrepancies
Dear Amazon Community,
I would like to share my FBA discrepancies experience. I send a box amazon Fba with the shipment ID FBA17NFBBQ71. I sent 9 different sku 47 units. After waiting nearly 2 months, Amazon identifed only 2 units. It is really ridicoulous. The problem is I can not start even reconcialation. The shipment closed with a notice explaninng that "Investigation completed – shipment contents counted and confirmed".
I am stopping to sell ON AMAZON. I CAN NOT BELİEVE. I OPENED SEVERAL CASE BUT GOT SAME GENERAL MASSAGES.
THANKS
1 reply
Jameson_Amazon
Hi @Seller_6JUeQC6yvkiv6,
Thank you for reaching out on the Seller Forums! I'd be happy to assist you further with this shipment.
Just to quickly clarify, what issues are you running into when you try to reconcile the shipment? Have you received a reconciliation date for this shipment? If you haven't done so already, I would encourage you to read through this help page for more information and instructions on reconciling a shipment.
Also, if you have any case IDs you can please send me, I'd like to take a further look into those cases to see how I can assist further!
Thanks again,
Jameson
