LBA4 Receiving issue
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Seller_bpdODa8VHjbiR

LBA4 Receiving issue

Hello,

My shipment was delivered 2 months ago. It has been in "Sent" status for 2 months. Amazon support team is not helpful. They do not respond other than saying we cannot reach the warehouse. How can Amazon not reach its own warehouse?

ID:FBA15K2P1LP6

I have proof that the shipment was delivered.

Has anyone else experienced this problem?

Warehouse: LBA4

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3 replies
Fulfil Orders
Tags:FBA, FedEx, Fulfilment Centre, Lost shipment, Shipping
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Seller_k2X0L9mVRT0pW
In reply to: Seller_bpdODa8VHjbiR’s post

did you use an Amazon approved delivery courier- have Amazon acknowledged “received” not just your courier proof?

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Sarah_Amzn
In reply to: Seller_bpdODa8VHjbiR’s post

Hello @Seller_bpdODa8VHjbiR,

Thank you for posting on Forums!

This is Sarah with Amazon.

Have you already contacted Seller Support? If yes, could you please share the Case ID?

Best regards,

Sarah.

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