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Seller_JkJ5Wu8mvvXN6

No Tracking ID? Royal Mail 2nd class Large letter

Hi

I am confused, I always buy shipping through amazon, always!

I have noticed if the item is over 100g I can only choose Royal Maild 2nd class large letter.

I had a complaint off a customer wanting to know tracking, when I looked, there was no tracking ID against the order?

If under 100g I can choose Royal Mail 48 Large Letter, which does have a tracking ID

Is this a big problem? I certainly do not lie a blank tracking ID and I cannot choose RM48 LL only Royal Mail 2nd class

Any help appreciated

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Tags:Direct Shipping, Royal Mail, Seller fulfilled, Shipping, Shipping labels
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Seller_JkJ5Wu8mvvXN6

No Tracking ID? Royal Mail 2nd class Large letter

Hi

I am confused, I always buy shipping through amazon, always!

I have noticed if the item is over 100g I can only choose Royal Maild 2nd class large letter.

I had a complaint off a customer wanting to know tracking, when I looked, there was no tracking ID against the order?

If under 100g I can choose Royal Mail 48 Large Letter, which does have a tracking ID

Is this a big problem? I certainly do not lie a blank tracking ID and I cannot choose RM48 LL only Royal Mail 2nd class

Any help appreciated

Fulfil Orders
Tags:Direct Shipping, Royal Mail, Seller fulfilled, Shipping, Shipping labels
00
152 views
8 replies
Reply
8 replies
user profile
TaylorR_Amazon
In reply to: Seller_JkJ5Wu8mvvXN6’s post

Hi @Seller_JkJ5Wu8mvvXN6, you can get Tracked 24 and Tracked 48 services added to your linked Royal Mail account by emailing Royal Mail directly via Royal.Mail.Amazon.In@royalmail.com. When emailing, please include your Royal Mail account number, name and contact number.

If you are worried about VTR, Amazon does not include the following in VTR calculations:

Cross-border shipments below £20: Shipments to and from Germany, France, Italy, Spain, the Netherlands, Portugal, Poland, Austria, Sweden or Belgium below £20 (including shipping, excluding VAT) are exempt from VTR if shipped using a “letter” method.

Untracked Royal Mail 1st and 2nd Class Letter stamps and franking are exempt from VTR if purchased through Amazon Buy Shipping (at no extra cost).

00
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Seller_76AUwmqvSyRIM
In reply to: Seller_JkJ5Wu8mvvXN6’s post

My issue is that the system defaults to 2nd class but the RM48 option is below the 2nd class option. I ned to remember to change it EVERY time.

Did you click the "See all options" link?

user profile
Seller_JkJ5Wu8mvvXN6
Nothing I can do as RM48 LL is not an option, was wondering if it was a glitch as before It defaulted to RM48 LL
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Seller_19xPhE8YgkmxW
In reply to: Seller_JkJ5Wu8mvvXN6’s post

Hello Kids_B_Crafty_472,

How/where do you post your 'large letters'?

If it's at the Post Office they issue a Horizon Proof of Posting which has a tracking/barcode number on it. Of course if the postie fails to scan on delivery the R. M. tracking site can't help

And it's not fully tracked which is what your customer probably wants

All Best

Brian

00
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user profile
Seller_JkJ5Wu8mvvXN6

No Tracking ID? Royal Mail 2nd class Large letter

Hi

I am confused, I always buy shipping through amazon, always!

I have noticed if the item is over 100g I can only choose Royal Maild 2nd class large letter.

I had a complaint off a customer wanting to know tracking, when I looked, there was no tracking ID against the order?

If under 100g I can choose Royal Mail 48 Large Letter, which does have a tracking ID

Is this a big problem? I certainly do not lie a blank tracking ID and I cannot choose RM48 LL only Royal Mail 2nd class

Any help appreciated

152 views
8 replies
Fulfil Orders
Tags:Direct Shipping, Royal Mail, Seller fulfilled, Shipping, Shipping labels
00
Reply
user profile
Seller_JkJ5Wu8mvvXN6

No Tracking ID? Royal Mail 2nd class Large letter

Hi

I am confused, I always buy shipping through amazon, always!

I have noticed if the item is over 100g I can only choose Royal Maild 2nd class large letter.

I had a complaint off a customer wanting to know tracking, when I looked, there was no tracking ID against the order?

If under 100g I can choose Royal Mail 48 Large Letter, which does have a tracking ID

Is this a big problem? I certainly do not lie a blank tracking ID and I cannot choose RM48 LL only Royal Mail 2nd class

Any help appreciated

Fulfil Orders
Tags:Direct Shipping, Royal Mail, Seller fulfilled, Shipping, Shipping labels
00
152 views
8 replies
Reply
user profile

No Tracking ID? Royal Mail 2nd class Large letter

by Seller_JkJ5Wu8mvvXN6

Hi

I am confused, I always buy shipping through amazon, always!

I have noticed if the item is over 100g I can only choose Royal Maild 2nd class large letter.

I had a complaint off a customer wanting to know tracking, when I looked, there was no tracking ID against the order?

If under 100g I can choose Royal Mail 48 Large Letter, which does have a tracking ID

Is this a big problem? I certainly do not lie a blank tracking ID and I cannot choose RM48 LL only Royal Mail 2nd class

Any help appreciated

Fulfil Orders
Tags:Direct Shipping, Royal Mail, Seller fulfilled, Shipping, Shipping labels
00
152 views
8 replies
Reply
8 replies
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user profile
TaylorR_Amazon
In reply to: Seller_JkJ5Wu8mvvXN6’s post

Hi @Seller_JkJ5Wu8mvvXN6, you can get Tracked 24 and Tracked 48 services added to your linked Royal Mail account by emailing Royal Mail directly via Royal.Mail.Amazon.In@royalmail.com. When emailing, please include your Royal Mail account number, name and contact number.

If you are worried about VTR, Amazon does not include the following in VTR calculations:

Cross-border shipments below £20: Shipments to and from Germany, France, Italy, Spain, the Netherlands, Portugal, Poland, Austria, Sweden or Belgium below £20 (including shipping, excluding VAT) are exempt from VTR if shipped using a “letter” method.

Untracked Royal Mail 1st and 2nd Class Letter stamps and franking are exempt from VTR if purchased through Amazon Buy Shipping (at no extra cost).

00
user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_JkJ5Wu8mvvXN6’s post

My issue is that the system defaults to 2nd class but the RM48 option is below the 2nd class option. I ned to remember to change it EVERY time.

Did you click the "See all options" link?

user profile
Seller_JkJ5Wu8mvvXN6
Nothing I can do as RM48 LL is not an option, was wondering if it was a glitch as before It defaulted to RM48 LL
View post
00
user profile
Seller_19xPhE8YgkmxW
In reply to: Seller_JkJ5Wu8mvvXN6’s post

Hello Kids_B_Crafty_472,

How/where do you post your 'large letters'?

If it's at the Post Office they issue a Horizon Proof of Posting which has a tracking/barcode number on it. Of course if the postie fails to scan on delivery the R. M. tracking site can't help

And it's not fully tracked which is what your customer probably wants

All Best

Brian

00
Follow this discussion to be notified of new activity
user profile
TaylorR_Amazon
In reply to: Seller_JkJ5Wu8mvvXN6’s post

Hi @Seller_JkJ5Wu8mvvXN6, you can get Tracked 24 and Tracked 48 services added to your linked Royal Mail account by emailing Royal Mail directly via Royal.Mail.Amazon.In@royalmail.com. When emailing, please include your Royal Mail account number, name and contact number.

If you are worried about VTR, Amazon does not include the following in VTR calculations:

Cross-border shipments below £20: Shipments to and from Germany, France, Italy, Spain, the Netherlands, Portugal, Poland, Austria, Sweden or Belgium below £20 (including shipping, excluding VAT) are exempt from VTR if shipped using a “letter” method.

Untracked Royal Mail 1st and 2nd Class Letter stamps and franking are exempt from VTR if purchased through Amazon Buy Shipping (at no extra cost).

00
user profile
TaylorR_Amazon
In reply to: Seller_JkJ5Wu8mvvXN6’s post

Hi @Seller_JkJ5Wu8mvvXN6, you can get Tracked 24 and Tracked 48 services added to your linked Royal Mail account by emailing Royal Mail directly via Royal.Mail.Amazon.In@royalmail.com. When emailing, please include your Royal Mail account number, name and contact number.

If you are worried about VTR, Amazon does not include the following in VTR calculations:

Cross-border shipments below £20: Shipments to and from Germany, France, Italy, Spain, the Netherlands, Portugal, Poland, Austria, Sweden or Belgium below £20 (including shipping, excluding VAT) are exempt from VTR if shipped using a “letter” method.

Untracked Royal Mail 1st and 2nd Class Letter stamps and franking are exempt from VTR if purchased through Amazon Buy Shipping (at no extra cost).

00
Reply
user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_JkJ5Wu8mvvXN6’s post

My issue is that the system defaults to 2nd class but the RM48 option is below the 2nd class option. I ned to remember to change it EVERY time.

Did you click the "See all options" link?

user profile
Seller_JkJ5Wu8mvvXN6
Nothing I can do as RM48 LL is not an option, was wondering if it was a glitch as before It defaulted to RM48 LL
View post
00
user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_JkJ5Wu8mvvXN6’s post

My issue is that the system defaults to 2nd class but the RM48 option is below the 2nd class option. I ned to remember to change it EVERY time.

Did you click the "See all options" link?

user profile
Seller_JkJ5Wu8mvvXN6
Nothing I can do as RM48 LL is not an option, was wondering if it was a glitch as before It defaulted to RM48 LL
View post
00
Reply
user profile
Seller_19xPhE8YgkmxW
In reply to: Seller_JkJ5Wu8mvvXN6’s post

Hello Kids_B_Crafty_472,

How/where do you post your 'large letters'?

If it's at the Post Office they issue a Horizon Proof of Posting which has a tracking/barcode number on it. Of course if the postie fails to scan on delivery the R. M. tracking site can't help

And it's not fully tracked which is what your customer probably wants

All Best

Brian

00
user profile
Seller_19xPhE8YgkmxW
In reply to: Seller_JkJ5Wu8mvvXN6’s post

Hello Kids_B_Crafty_472,

How/where do you post your 'large letters'?

If it's at the Post Office they issue a Horizon Proof of Posting which has a tracking/barcode number on it. Of course if the postie fails to scan on delivery the R. M. tracking site can't help

And it's not fully tracked which is what your customer probably wants

All Best

Brian

00
Reply
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