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    Seller_JkJ5Wu8mvvXN6

    No Tracking ID? Royal Mail 2nd class Large letter

    Hi

    I am confused, I always buy shipping through amazon, always!

    I have noticed if the item is over 100g I can only choose Royal Maild 2nd class large letter.

    I had a complaint off a customer wanting to know tracking, when I looked, there was no tracking ID against the order?

    If under 100g I can choose Royal Mail 48 Large Letter, which does have a tracking ID

    Is this a big problem? I certainly do not lie a blank tracking ID and I cannot choose RM48 LL only Royal Mail 2nd class

    Any help appreciated

    178 views
    8 replies
    Fulfil Orders
    Tags:Direct Shipping, Royal Mail, Seller fulfilled, Shipping, Shipping labels
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    user profile
    Seller_JkJ5Wu8mvvXN6

    No Tracking ID? Royal Mail 2nd class Large letter

    Hi

    I am confused, I always buy shipping through amazon, always!

    I have noticed if the item is over 100g I can only choose Royal Maild 2nd class large letter.

    I had a complaint off a customer wanting to know tracking, when I looked, there was no tracking ID against the order?

    If under 100g I can choose Royal Mail 48 Large Letter, which does have a tracking ID

    Is this a big problem? I certainly do not lie a blank tracking ID and I cannot choose RM48 LL only Royal Mail 2nd class

    Any help appreciated

    Fulfil Orders
    Tags:Direct Shipping, Royal Mail, Seller fulfilled, Shipping, Shipping labels
    00
    178 views
    8 replies
    Reply
    0 replies
    user profile
    TaylorR_Amazon
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    Hi @Seller_JkJ5Wu8mvvXN6, you can get Tracked 24 and Tracked 48 services added to your linked Royal Mail account by emailing Royal Mail directly via Royal.Mail.Amazon.In@royalmail.com. When emailing, please include your Royal Mail account number, name and contact number.

    If you are worried about VTR, Amazon does not include the following in VTR calculations:

    Cross-border shipments below £20: Shipments to and from Germany, France, Italy, Spain, the Netherlands, Portugal, Poland, Austria, Sweden or Belgium below £20 (including shipping, excluding VAT) are exempt from VTR if shipped using a “letter” method.

    Untracked Royal Mail 1st and 2nd Class Letter stamps and franking are exempt from VTR if purchased through Amazon Buy Shipping (at no extra cost).

    00
    user profile
    Seller_76AUwmqvSyRIM
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    My issue is that the system defaults to 2nd class but the RM48 option is below the 2nd class option. I ned to remember to change it EVERY time.

    Did you click the "See all options" link?

    user profile
    Seller_JkJ5Wu8mvvXN6
    Nothing I can do as RM48 LL is not an option, was wondering if it was a glitch as before It defaulted to RM48 LL
    View post
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    user profile
    Seller_19xPhE8YgkmxW
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    Hello Kids_B_Crafty_472,

    How/where do you post your 'large letters'?

    If it's at the Post Office they issue a Horizon Proof of Posting which has a tracking/barcode number on it. Of course if the postie fails to scan on delivery the R. M. tracking site can't help

    And it's not fully tracked which is what your customer probably wants

    All Best

    Brian

    00
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    user profile
    Seller_JkJ5Wu8mvvXN6

    No Tracking ID? Royal Mail 2nd class Large letter

    Hi

    I am confused, I always buy shipping through amazon, always!

    I have noticed if the item is over 100g I can only choose Royal Maild 2nd class large letter.

    I had a complaint off a customer wanting to know tracking, when I looked, there was no tracking ID against the order?

    If under 100g I can choose Royal Mail 48 Large Letter, which does have a tracking ID

    Is this a big problem? I certainly do not lie a blank tracking ID and I cannot choose RM48 LL only Royal Mail 2nd class

    Any help appreciated

    178 views
    8 replies
    Fulfil Orders
    Tags:Direct Shipping, Royal Mail, Seller fulfilled, Shipping, Shipping labels
    00
    Reply
    user profile
    Seller_JkJ5Wu8mvvXN6

    No Tracking ID? Royal Mail 2nd class Large letter

    Hi

    I am confused, I always buy shipping through amazon, always!

    I have noticed if the item is over 100g I can only choose Royal Maild 2nd class large letter.

    I had a complaint off a customer wanting to know tracking, when I looked, there was no tracking ID against the order?

    If under 100g I can choose Royal Mail 48 Large Letter, which does have a tracking ID

    Is this a big problem? I certainly do not lie a blank tracking ID and I cannot choose RM48 LL only Royal Mail 2nd class

    Any help appreciated

    Fulfil Orders
    Tags:Direct Shipping, Royal Mail, Seller fulfilled, Shipping, Shipping labels
    00
    178 views
    8 replies
    Reply
    user profile

    No Tracking ID? Royal Mail 2nd class Large letter

    by Seller_JkJ5Wu8mvvXN6

    Hi

    I am confused, I always buy shipping through amazon, always!

    I have noticed if the item is over 100g I can only choose Royal Maild 2nd class large letter.

    I had a complaint off a customer wanting to know tracking, when I looked, there was no tracking ID against the order?

    If under 100g I can choose Royal Mail 48 Large Letter, which does have a tracking ID

    Is this a big problem? I certainly do not lie a blank tracking ID and I cannot choose RM48 LL only Royal Mail 2nd class

    Any help appreciated

    Fulfil Orders
    Tags:Direct Shipping, Royal Mail, Seller fulfilled, Shipping, Shipping labels
    00
    178 views
    8 replies
    Reply
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    user profile
    TaylorR_Amazon
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    Hi @Seller_JkJ5Wu8mvvXN6, you can get Tracked 24 and Tracked 48 services added to your linked Royal Mail account by emailing Royal Mail directly via Royal.Mail.Amazon.In@royalmail.com. When emailing, please include your Royal Mail account number, name and contact number.

    If you are worried about VTR, Amazon does not include the following in VTR calculations:

    Cross-border shipments below £20: Shipments to and from Germany, France, Italy, Spain, the Netherlands, Portugal, Poland, Austria, Sweden or Belgium below £20 (including shipping, excluding VAT) are exempt from VTR if shipped using a “letter” method.

    Untracked Royal Mail 1st and 2nd Class Letter stamps and franking are exempt from VTR if purchased through Amazon Buy Shipping (at no extra cost).

    00
    user profile
    Seller_76AUwmqvSyRIM
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    My issue is that the system defaults to 2nd class but the RM48 option is below the 2nd class option. I ned to remember to change it EVERY time.

    Did you click the "See all options" link?

    user profile
    Seller_JkJ5Wu8mvvXN6
    Nothing I can do as RM48 LL is not an option, was wondering if it was a glitch as before It defaulted to RM48 LL
    View post
    00
    user profile
    Seller_19xPhE8YgkmxW
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    Hello Kids_B_Crafty_472,

    How/where do you post your 'large letters'?

    If it's at the Post Office they issue a Horizon Proof of Posting which has a tracking/barcode number on it. Of course if the postie fails to scan on delivery the R. M. tracking site can't help

    And it's not fully tracked which is what your customer probably wants

    All Best

    Brian

    00
    Follow this discussion to be notified of new activity
    user profile
    TaylorR_Amazon
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    Hi @Seller_JkJ5Wu8mvvXN6, you can get Tracked 24 and Tracked 48 services added to your linked Royal Mail account by emailing Royal Mail directly via Royal.Mail.Amazon.In@royalmail.com. When emailing, please include your Royal Mail account number, name and contact number.

    If you are worried about VTR, Amazon does not include the following in VTR calculations:

    Cross-border shipments below £20: Shipments to and from Germany, France, Italy, Spain, the Netherlands, Portugal, Poland, Austria, Sweden or Belgium below £20 (including shipping, excluding VAT) are exempt from VTR if shipped using a “letter” method.

    Untracked Royal Mail 1st and 2nd Class Letter stamps and franking are exempt from VTR if purchased through Amazon Buy Shipping (at no extra cost).

    00
    user profile
    TaylorR_Amazon
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    Hi @Seller_JkJ5Wu8mvvXN6, you can get Tracked 24 and Tracked 48 services added to your linked Royal Mail account by emailing Royal Mail directly via Royal.Mail.Amazon.In@royalmail.com. When emailing, please include your Royal Mail account number, name and contact number.

    If you are worried about VTR, Amazon does not include the following in VTR calculations:

    Cross-border shipments below £20: Shipments to and from Germany, France, Italy, Spain, the Netherlands, Portugal, Poland, Austria, Sweden or Belgium below £20 (including shipping, excluding VAT) are exempt from VTR if shipped using a “letter” method.

    Untracked Royal Mail 1st and 2nd Class Letter stamps and franking are exempt from VTR if purchased through Amazon Buy Shipping (at no extra cost).

    00
    Reply
    user profile
    Seller_76AUwmqvSyRIM
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    My issue is that the system defaults to 2nd class but the RM48 option is below the 2nd class option. I ned to remember to change it EVERY time.

    Did you click the "See all options" link?

    user profile
    Seller_JkJ5Wu8mvvXN6
    Nothing I can do as RM48 LL is not an option, was wondering if it was a glitch as before It defaulted to RM48 LL
    View post
    00
    user profile
    Seller_76AUwmqvSyRIM
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    My issue is that the system defaults to 2nd class but the RM48 option is below the 2nd class option. I ned to remember to change it EVERY time.

    Did you click the "See all options" link?

    user profile
    Seller_JkJ5Wu8mvvXN6
    Nothing I can do as RM48 LL is not an option, was wondering if it was a glitch as before It defaulted to RM48 LL
    View post
    00
    Reply
    user profile
    Seller_19xPhE8YgkmxW
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    Hello Kids_B_Crafty_472,

    How/where do you post your 'large letters'?

    If it's at the Post Office they issue a Horizon Proof of Posting which has a tracking/barcode number on it. Of course if the postie fails to scan on delivery the R. M. tracking site can't help

    And it's not fully tracked which is what your customer probably wants

    All Best

    Brian

    00
    user profile
    Seller_19xPhE8YgkmxW
    In reply to: Seller_JkJ5Wu8mvvXN6’s post

    Hello Kids_B_Crafty_472,

    How/where do you post your 'large letters'?

    If it's at the Post Office they issue a Horizon Proof of Posting which has a tracking/barcode number on it. Of course if the postie fails to scan on delivery the R. M. tracking site can't help

    And it's not fully tracked which is what your customer probably wants

    All Best

    Brian

    00
    Reply
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