Package is lost and it will not be delivered || Amazon-Bluedart Integration Failure || Self Ship Orders

Dear All,

I fulfilled amazon orders through BLUEDART carrier partner, but from last 20 days I am facing big issue that when customer track their package on Amazon then he see "package is lost and It will not be delivered", but actually packet not lost, but customer takes refund from an amazon through this message, this is happening to all orders which I shipped through BLUEDART, any other seller facing this issue.

I request to Amazon kindly look into this issue on priority as It hampers my business a lot, no resolution provided on the tickets which I raised in seller central.