Hello Everyone,

Can someone help us with the premium A+ issue we applied brand story to all of our ASINs which are more than 5 but still cant access A+ Premium

@Seller_Udi0JNbTrsmUV @Seller_hnDMgUKxMh1V4 Any help will be highly appreciated.

Hello,

We had access to Premium A+ Content for over a year. We submitted numerous successfully approved Premium A+ designs.

As of last week, we lost access to Premium A+ modules. We can still view our designs in the A+ Content Manager and attempt to edit them. However, when submitting, we receive an error:

Requested from: [/aplus/api/SaveContent]. Recieved status: [400] with message: [APLUS_VALOO_ERROR_INVALID_MODULE_ACCESS_ERROR]. The A+ content contains modules to which you do not have access: [Premium Full Image, Premium Background Image with Text, Premium Comparison Table 1, Premium Full Video].

We are also unable to create new Premium A+ designs, as the option is simply no longer available.

Have any of you encountered Premium A+ access being revoked? If so, how can we obtain it back, as we have already met all the requirements?

Support is ineffective and provides outdated requirements (which we comply with anyway).

Case ID: 10672009642

Didn't know this is even possible but here it goes.

We had access to Premium A+ Content for over a year. We submitted number of succesfuly approved Premium A+ designs.

As of last week we lost access to Premium A+ modules. We can still see our designs in A+ Content Manager, we can try to edit them but when submitting we receive an error:

Requested from: [/aplus/api/SaveContent]. Recieved status: [400] with message: [APLUS_VALOO_ERROR_INVALID_MODULE_ACCESS_ERROR]. The A+ content contains modules to which you do not have access: [Premium Full Image, Premium Background Image with Text, Premium Comparison Table 1, Premium Full Video].

We are also not able to create new Premium A+ design - option is simply no longer there.

Have any of you came across Premium A+ access beign revoked? How do we get it back if we already follow all the requirements.

Support is useless and quotes outdated requirements (which we meet anyway).