Video Call appointment issue
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Seller_3XBtgEQLIpwEl

Video Call appointment issue

Hi, I have created a UK based account, so regarding that I have received an email to book a time for a video call for US account verification. I did fill the form with possible three dates and all the dates have gone, but I did not receive any email to confirm the time and a link for a call.

I did twice this step but no response. Is there anyone here can please guide me what I need to do next to get arranged a video call for account verification?

Kind Regards,

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Account Setup
Tags:Verification
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Sarah_Amzn
In reply to: Seller_3XBtgEQLIpwEl’s post

Hello @Seller_3XBtgEQLIpwEl,

I'm Sarah with Amazon.

I reached out to the partner team and they should have sent out a new email with an instant link call. Please join the IPI instant call using the link provided whenever you feel ready.

Kind regards,

Sarah.

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