The complaint id are as follows: 10724586932, 10714550962, 10714550962, 10724586932, 10719310882, 10719421682, 10714487042, 10724106292

My brand was registered on Amazon in 2019.I have associated 11 trademark information in my brand account. I own the brand in 5 countries and regions including the United States, the United Kingdom, the European Union, Canada, and Japan.

But since January 17, 2025, I have frequently received complaints about my own brand, with the subject of the complaint being Counterfeit Without a Test Buy.I don't know why Amazon accepts these malicious complaints.Amazon should protect the rights of sellers. I have linked my brand information to my account. I still got complained about by my own brand.Unfortunately, all ASINs in my store were removed due to complaints. After that, I received a blackmail from a third party asking us to pay 40,000 euros for protection.Because of this incident, our company is on the verge of bankruptcy.These malicious complainants took advantage of Amazon's complaint bug to blackmail sellers. Amazon not only turned a blind eye to this, but also helped them blackmail.We are extremely disappointed with Amazon and feel helpless.

I am being blackmailed for my brand. Amazon is still helping this person to remove our products. This is ridiculous. Please explain this behavior immediately.

Insight

Hello, We have been facing featured offer issue from past 1 month on freshly made listings. We have 8 SKUs in our account and our market place is Germany, I have opened multiple cases with amazon, tired alot of ways but nothing is working. Amazon is giving us automated respons.

We are the only seller on our listings and all listings are newly made means not sales history. We are selling FBA.

We have stock live on amazon. Amazon is not providing us the solution of it. With no featured offer, we are not able to get sales even on advertisment that we are running is not getting Impressions.

In this situation without any proper response from amazon, what we can do? Amazon is still charging us storage fee of 500euros.

All in all, amazon is not caring about the seller issues. I'm really disappointed.

can someone please help me? how i can take care of this issue?

Hi! I’m selling my Amazon account, shop and brand (registered in Germany) which specializes in baby sleeping sheets, duvet covers, wash cloths. Key Highlights: 5 years in business: Both the brand and Amazon seller account are 5 years old, offering stability and credibility. High-rated account: Excellent seller account health with an average rating of nearly 5 stars. Thousands of positive reviews: Our products (etwa 45 active listings) have accumulated thousands of 5-star customer reviews, ensuring strong customer trust and repeat business. Growing Niche: Focused on baby bedding, a popular and growing niche with great potential for expansion. Whether you're looking to add a successful brand to your portfolio or step into a thriving niche market, our brand provides a turnkey opportunity. [...] Best regards, Guadalupe

[Moderator Edit: Solicitation removed - Rachele]