I Approved a Refund But Amazon is Not Applying the Refund to the Customer?

I approved a refund on Wednesday July 3rd for a package that was returned.  Today, Wednesday, July 10th I looked at the order and saw that the refund had not been applied.  So today I approved a refund and now see the refund hasn&#39;t been applied once again.Why is the refund not being applied by Amazon?Order 701-6152255-2270659

I approved a refund on Wednesday July 3rd for a package that was returned. Today, Wednesday, July 10th I looked at the order and saw that the refund had not been applied. So today I approved a refund and now see the refund hasn&#39;t been applied once again.Why is the refund not being applied by Amazon?Order 701-6152255-2270659

Hello <forums-mention id="d2f82d32"></forums-mention>and thanks for posting about this situation. Using that Order ID, I was able to locate a case where I see our support team informed you that the refund issued in this case was denied due to issues with the buyer&#39;s payment method. Have you had any further communication with this buyer around the experience? Thanks for advising!

I Approved a Refund But Amazon is Not Applying the Refund to the Customer?

1 reply

Danny_Amazon