Errors at Checkout France - €150
We have had a message from one of our customers saying it is not possible to place an order in France and getting an error when validating the order on Amazon: “We are currently unable to process the purchase of items intended for delivery in France or Monaco when they are shipped from a country outside the EU and the total value of the order exceeds €150. You can select another product to continue, or if possible choose a delivery address that is not in France. Some restrictions may still apply depending on the article.”
Any help would be appreciated
0 replies
Seller_f5cnodyVjLD4S
Hi Mood_Living_Ltd
It has been like this for some time.
Please note that, due to a related change in French VAT rules, orders fulfilled directly by Selling Partners for delivery to France from a Non-EU location will be limited to EUR 150 per order from July 1, 2021.
Customers will not be able to place orders fulfilled directly by Selling Partners to France above EUR 150. However, if your inventory is stored within the EU, Amazon will continue to facilitate all orders, irrespective of shipment value, to customers located in France.
https://sellercentral-europe.amazon.com/gc/vat-education/eu-dr