I don't know why my account is deactivate . my account health is good .
I make amazon and didn't list anything . but after some time my account is deactivate due to health but health of my account is good any body know what's wrong with it ?
3 replies
Seller_ZVAz3d5lZuGid
ALL new accounts are deactivated whilst they check and verify all the information you have provided. You maybe just need to wait whilst they do that, OR was your account already verified and has been deactivated for a different reason ?
Ezra_Amazon
Hello @Seller_AFimGHZ3JGW4V
Thank you for getting in touch.
Could you please share any notification you received regarding the reason for the deactivation?
Kind regards, Ezra
Seller_yk3kzHpjMMa4B
Hello @Seller_AFimGHZ3JGW4V,
I’m Mary from Amazon, here to assist you.
From the post above, I understand that you need help with account reactivation.
We would like to help you with more information, if you could provide us the original performance notification that you have received with the reason, for the account deactivation on your selling account.
You can find the detailed information by following the below pathway
Seller central > Performance Tab > Performance notifications
This will give us more clarity on the problem so that we can help you better.
Please review Amazon Services Europe Business Solutions Agreement
If you need any further assistance, you can post here so that we can help you.
Regards,
Mary.
