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Inconsistencies between job reports and panel
When I compare the sales in my account from the orders window and the business reports, I see different numbers on both sides. For example, while there are 150 orders in the orders menu, 200 orders appear in the reports section. The discrepancy is not just about the order. For example, when I download the monthly report, my advertising expenditure appears to be 1000 dollars, but when I check it from the advertising panel and my payments, I see an expenditure of 1300 dollars. What is the reason for the inconsistency here? Is there something we don't know? Is there anyone out there who has experienced this and resolved the situation?
1 reply
Maya_Amazon
Hello @Seller_PWL1qfZgnqLMy, thank you for posting.
Can you specify which reports you are using to visualize this data, please?
Also, if you have opened a case with seller support concerning this discrepancy and can provide me with the case ID, that would help me to better understand the situation.
Maya
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