Buy Box - getting into the rotation

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Seller_9OZx25ttnavu6

Buy Box - getting into the rotation

Hi seasoned sellers

I understand the key elements that help you ‘win’ the buy box.

I was on the understanding that when all is equal an equal rotation would occur for all eligible sellers.

I am yet to win the buy box at all - its been sat at 0% for over a week.

Key Facts:

I am FBA
I am competing against one other FBA seller
I am the lowest price
I have a strong inventory
I am not competing against Amazon
I do not have any sales history. I am a new seller.

Despite being a new seller I thought I may have even had 10% of the buy box but seemingly not. Have I missed something obvious?

thanks all

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8 replies
Tags:Buy Box, Pricing
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8 replies
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Seller_7VbclcPFFRTnc

This can play a big part

It may also be that your offer shows to different people in different areas depending on where stock is

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Seller_9OZx25ttnavu6

I originally matched the lowest price. the buy box owner has since increased the price by £0.05 and still controls the buy box.

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Seller_zdqftlBxGr66w

Hi.

1- Do you have a customer service phone number on your seller account? I think this is really important for your account.
2 - Your delivery and handling time also really important for buybox.
3 - You can be lowest price but you need to check about “Featured Offer ineligible” it’s really important.

I hope these are going to help you.

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Seller_Rds42gzScDQFa

Are you a pro seller meaning do you pay for an account or have a free seller account?

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