ERROR IN LISTING A NEW PRODUCT
Hello everyone,
I'm trying to list a new product on the Amazon for weeks now, but I realized that I do not have the "external ID" in the product identity section. I already bought 3 UPCS for this product and its 2 color variations. Does anyone know where can I list my product´s UPC?
I really need to list these new products so I can make my shipments. Thank you

5 replies
Seller_4zBzdtgCyS9EI
so the item is generic, and you bought UPC codes and you list all variations in the title, even though people will see the names of the variations, if that is what they are looking for. So basically, you don't really have any idea how things work, but you are ready to send your investments to Amazon.....hmmmm.....may I recommend you spend a few hours in the forum?
Seller_kIukTwdhvntAp
In addition to the great advice by @Seller_4zBzdtgCyS9EI spend several WEEKS in Seller U before you lose your account.
https://sell.amazon.com/learn
" I do not have the "external ID" in the product identity section."
In another SHOCKING example (sarcasm intended) of Amazon incompetence, it appears that they have decided to REMOVE the identifiers from listing details!
I just checked several and they are no longer visible on mine either.
Hopefully it's a GLITCH but on Amazon it could just be another stupid BOT decision.
Manny_Amazon
Hello @INNOVA,
Thanks for posting to the Forums. I would recommend that you contact Support with details of the error for further troubleshooting. If you share your case ID here, I'll review to see if any further actions are needed.
Regards,
- Manny