DPD Shiping Issue - Saturday Delivery - SFP
Hello
Anyone else having issues today, on SFP, Next Day delivery, book in on DPD, sows delivery as Monday and not as Saturday.
SS are as useless as always, just says use DPD and the parcels will all be shipped on time, but will all be delivered late.
I spoke to DPD, they say they cannot alter manually, as they go on a different lorry for Saturday deliveries, and need to show Saturday on the labels. As Amazon have a deal that there is a flat rate for Monday to Saturday deliveries, whereas everyone else pays a premium.
Any ideas?
0 replies
Seller_qZO3ZCjoBXEeL
DPD, next day delivery is next working day. You have to specifically book (and therefor pay for) a Saturday delivery if you want it (at least this is the case when you book direct).
What DPD have told you is correct, they do not operate all the depots for weekend deliveries so parcels not routed correctly cannot be delivered on the weekend.