Amazon not accepting SDS
Hi
Amazon will not accept SDS sheet from the distributor for one of the products we sell, we sell the product already on 2 other listing which is hazmat fulfillable but now for some reason wont accept this one for a new listing. I have submitted more than 8 times, just giving us a generic answer but SDS is up to date.
10 replies
Seller_CkaQk7rZ40Kyn
I have the same issue. I can't even send stock in because of this. I have provided them with manufacture SDS but rejected because section 2 and 3 are inverted but this is how the Chinese distributors label their SDS in that order. Also, title doesn't match but title is what the seller decides on amazon and the SDS title is of the official product. I am not getting the support needed from Amazon and it's causing an inconvenience.
Spencer_Amazon
Hello @Seller_GX0Q5PmBwhXi5,
I checked with our partner team and this is one of the comments on your case.
"We could not find a SDS uploaded for the product."
Can you please check again and confirm that the SDS is indeed uploaded?
Regards, Spencer
Seller_katLM0Q38mTIc
@Julia_Amazon
@Spencer_Amazon
I have the same issue. I provided SDS multiple times and it bounces back again and again. This is our own branded product and i have made sure the SDS is exactly how Amazon would require including the title match.
The issue is they are not telling us what the problem is with provided SDS.
We are loosing lot of revenue each day.
The case id is 10829574372
Please help.
