Parent and Child listings not linking?

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_likgF78FJjodg

Parent and Child listings not linking?

Hi

I’ve tried several times this week to upload new parent and child listings to my inventory. Every time I have uploaded it is not paired the parent listings with the child listings. I am getting no errors on my upload checks when I check my excel document. I have raised a ticket before and was advised to delete the parent listings and re-list which I have done but this still has not resolved the problem. I have also re-downloaded the template as provided by Amazon to ensure that I am using the most up to date version of this but it is still not working.

Can someone advise asap why this is happening? Is it an error on the website?

Thank you.

61 views
2 replies
00
Reply
2 replies
user profile
Seller_ijXjolaL9o9sA

If you go to parent listing go to variation listing and upload details manually: size, colour skus, price. It then will link it automatically

00
user profile
Seller_yz9PZ0VqNasdD

“Every time I have uploaded it is not paired the parent listings with the child listings.”

Hi. So presumably the listing IS created as a stand alone listing, (ie not paired with the parent) ??

If so, try this.
Delete this standalone ASIN from your inventory by selecting “Delete Product and Listing”.
Wait 15 mins then go to your parent listing and add the ASIN back again as a variation.

Does that work?

H

00
Follow this discussion to be notified of new activity