Amazon Seller support is unprofessional!
I don’t know if it is intentional or not, but the Amazon support hasn’t responded to cases and messages for months. This is more than ridiculous for company like Amazon.
I’ve been trying to open an account for 2 months, having absolutely all the documents I need, but Amazon refused to accept them. In addition, I called 5 times, each time I have been promised an answer within 24 hours and examine of my documents and nothing! Does Amazon not like new buyers in the last months of the year? This is so ridiculous and unprofessional!
52 replies
Seller_t9axAefQD4v9m
Why won’t they accept them, have they given you a reason?
Seller_yI0XSKbpAsc62
Exactly the same for myself. Useless and no support whatsoever
Seller_Hdmu3frHmb36R
Hi,
You need to post the notifications you have received from Amazon so sellers here can help.
First thing to look for is that all details match exactly from paperwork to account settings.
Opening new cases will not help your cause with Amazon. There must be some notification or email from Amazon.
Seller_D0y400RwiopVs
that’s exactly my problem.
I’ve sent them everything but they never check it, they have only checked my credit card and that’s it. I don’t know how many cases I’ve opened so far, then the next day is the same thing. it’s marked as “answered” but none response. 
I understand they have tons of emails every day, but they also have people working on it, the problem is that these people just don’t do it properly as I can see. seriously they have the worst support I’ve ever seen.
Seller_DZxcxHoAdbqBc
Just wait to be suspended, the waiting and lack of communication is even worse. Good luck.
Seller_HuYU04juktHge
Hello,
My situation is the same.In the last three weeks I’m requesting callse,sending emails,…and nothing.
My acount is looks avtiveat all,but my listings are not visible.My Holiday status is on INACTIVE ,and even 1000 times swithed on active ,still shows inactive.
Ridiculous…
Seller_D0y400RwiopVs
My account has been disabled from the beginning. I think I’ll close this account and try opening it again. 
Seller_7gfZDCNEZGEp8
Amazon is your best friend if you are a buyer and worse enemy if you are a seller
Seller_1WRzmNp2G0vsS
Hello, the same to you.
I’d like to let u know, not only you stopped here.
I have an account registered on Sep, i donot spend so much time here.
I have found that it will be activated after January 1st.
maybe you can have a travel or know the amazon rules.
good luck
Seller_MuFQpTzzFjgwm
I have similar problem I created a seller account on 29th of October 2019 and they charged me £30 but account status is suspended since then without any prior reason. I’ve been trying to reach to them through emails but no answer. Absolutely pathetic!
