I am a seller on Amazon Handmade, I create handmade jewellery.

Last week I noticed that the departmental best seller top 100 ranking has dissapeared from my product listing pages information. I used to always have the Top 100 in Handmade Drop and Dangle Earrings or Handmade Pendants information displayed down the page, so I could click on that and see where I was on the list, also on the most wished for and most gifted.

Now, all that shows is the Top 100 in the whole of the Handmade department. I can't find the Top 100 list anymore.

I have reached out to Amazon and after 6 days I have not had a response, I have contacted them on X and have been told to wait but my case is showing as having been transferred. There is no response or no way to edit or chase it.

I don't know if this is some kind of technical issue with the site or my listings, if they have done away with departments on handmade or tje ranking altogether, or some other problem but I am hardly getting any orders. I always found that when I had sales which made myt items showing up in the Top 100, more would follow.

Please could someone tell me what's going on here, if it's something I can fix tell me so I can do it! Existing Case Number: 10426891982

@Seller_DNQGSsdC7DccM@Seller_TSXM2A5nxWSuH@Seller_ZyGdB49sb7An4@Seller_gAhPNiLrkfTcr

This ASIN B0DSWH7KY4 on Amazon.com.uk blatantly changed their product to the wrong categoryafter the listing was active to take the #1 Best Seller badge in the wrong category.

The Brand name is ARVO

The listing is literally Shower Seal which goes at the bottom of shower door. The seller incorrectly listed it in "Shower Door" instead of "Shower Enclosures & Cubicles".

After more than 2 days my Report a Violation and Report incorrect product information has done nothing. This brand is obviously not registered to me so how can i get Amazon to do something about it when they are benefiting directly by taking the #1 Best Seller badge a category fraudulently?

Can any Moderator @Seller_XUNeUuvrQDpgP advice on how to get Amazon to remove this product from the wrong category and get my Report a Violation to do something?

Had 250 units of my product (Same SKU) sent to Amazon FBA from a professional supplier with no known problems. Split into separate boxes, UPS scanned and picked up all of them! Two of the boxes don't arrive, I can see they have been checked in at carrier facilities, so thought to myself that it would take some time and I had to be patient.

A month goes by, 100 units never reach my inventory. Amazon then decide to just CLOSE the case. No email, no support, no NOTHING. I'm then forced to try and reach out to their support team myself, and surprise surprise, they haven't responded to my ticket! So I'm just supposed to lose those 100 units and pay for the loss? This is insane.

Has anybody else had to deal with this? What did you do?